If your student has an emergency, take them to the nearest hospital.
Your student should carry their insurance card at all times.
You should also carry a copy of their card.
If your student needs to see a doctor for a non-emergency, contact CISI first to open a case number.
CISI can be reached at:
(800) 303-8120 toll-free within the United States
CISI created a helpful FAQs document that will help students and host families navigate claims handling while on exchange in the USA.
For example, how to locate a doctor, preferred provider look up, how to handle emergencies and more.
If your student sees a doctor, emergency or not, please notify our inbound coordinator.
Day or night, please call.